Terms of Use
Last updated: 23 May 2026
1. General provisions
These Terms ("Terms") govern:
- use of the whisperteller.com website,
- newsletter signup,
- the licence to use the WhisperTeller game purchased via third-party platforms (Steam, Google Play, Apple App Store).
The service provider and copyright holder of the Game is CyfroweNiebo.pl, Polish tax ID (NIP) 6262150436, registered address: ul. Wrocławska 94, 41-902 Bytom, Poland, contact: privacy@cyfroweniebo.pl (the "Studio").
Using the Site or the Game means you accept these Terms to the extent they apply to you.
2. Definitions
- Studio — CyfroweNiebo.pl;
- Site — the whisperteller.com website and its sub-pages;
- Game — the WhisperTeller digital product, including all anthology adventures and updates;
- User / Player — any person using the Site or the Game;
- Platform — Steam (Valve), Google Play, Apple App Store — the store distributing the Game;
- Consumer — a natural person purchasing the Game for purposes outside their trade or profession.
3. Website
The Site is informational and promotional. Use of the Site is free and does not require registration. Services provided electronically through the Site:
- publishing information about the Game and behind-the-scenes content,
- newsletter signup (subject to clause 4),
- email contact with the Studio.
Technical requirements: a modern web browser (Chrome, Firefox, Safari, Edge, released within the last 24 months) with JavaScript and cookies enabled.
4. Newsletter
Newsletter signup is voluntary and free. It happens by sending an email to newsletter@whisperteller.com (clicking the "Sign me up" button on the Site opens your mail client with a pre-filled subject).
By sending the message, the User consents to receiving information about the Game (releases, updates, behind-the-scenes content) by electronic means. Consent may be withdrawn at any time by replying with the word "unsubscribe" to any newsletter email or by writing to privacy@cyfroweniebo.pl.
The full data processing details for the newsletter are set out in the Privacy Policy.
5. Game licence
5.1. Scope of licence
Upon purchase of the Game through the relevant Platform, the Studio grants the User a non-exclusive, non-transferable, worldwide licence to use the Game personally and non-commercially — within the scope set by the Platform and by these Terms.
Purchase, installation, access, refund, and first-line technical support are governed by the User's agreement with the Platform (Steam Subscriber Agreement, Google Play Terms of Service, Apple Media Services Terms). These Terms supplement those agreements with respect to copyright licence conditions and do not replace the Platform's terms.
5.2. What you can do
- Play the Game on your own device for personal use,
- Create and publish screenshots, recordings, streams, reviews — for both non-commercial and commercial purposes (YouTube/Twitch/TikTok monetization is allowed without prior permission),
- Create fan-fiction, fan-art, cosplay based on the Game's world and characters — provided you mark such works as fan-made (not official) and do not derive monetary gain in a way that infringes the Studio's rights (e.g. selling copies of game artwork).
5.3. What you can't do
- Reverse-engineer, decompile, or disassemble the Game's code — except as expressly permitted by mandatory law (e.g. interoperability provisions),
- Redistribute the Game or its parts — sell, share pirated copies, or host the Game's full assets,
- Modify the Game in a way that breaks its integrity, security, or proper operation for other Users,
- Use Game assets (graphics, sound, dialogue, music, code) in other commercial projects without the Studio's written permission,
- Use the Game for unlawful purposes or in ways that infringe third-party rights,
- Use the Studio's trademarks, logos or slogans in a way suggesting official affiliation, without permission.
5.4. Updates
The Studio may release updates through the Platforms. Updates may modify Game content, fix bugs, add new content, or remove problematic content (e.g. due to third-party rights). After an update, older save files may need migration — we will mention this in the update notes.
The Studio does not commit to indefinite support. Support timelines will be communicated via the Platforms and official channels.
6. Intellectual property
The Game, including its code, art, music, dialogue, characters, world, story, the "WhisperTeller" brand, logos and slogans ("Listen to whispers of ages past") are the exclusive intellectual property of CyfroweNiebo.pl. All copyrights, neighbouring rights and trademark rights are reserved.
Steam, Google Play, and Apple App Store names and marks belong to their respective owners (Valve, Google, Apple).
7. Disclaimers and limitation of liability
The Game is provided "as is". The Studio strives to keep the Game stable and bug-free, but does not warrant complete absence of defects or operation on every hardware configuration.
The Studio is not liable for:
- damage caused by improper use of the Game (e.g. save loss due to manual file manipulation),
- availability of the distribution Platforms (e.g. Steam, Google Play, Apple downtime),
- the User's internet access issues.
The Studio's liability arising from the Game is limited to the amount paid by the User for the Game — to the extent permitted by law. The above limitation does not exclude Studio liability for wilful misconduct and gross negligence, nor does it limit consumers' rights granted by mandatory law.
8. Complaints
8.1. Technical complaints regarding the Game
Complaints about purchase, activation, availability, and refunds of the Game are handled by the Platform where the Game was bought:
- Steam Support — refunds within 14 days of purchase and under 2h of playtime,
- Google Play Support — refunds within 2h of purchase, otherwise via the developer,
- Apple Report a Problem — refunds reviewed case-by-case.
8.2. Complaints addressed directly to the Studio
Complaints regarding:
- the Game's content and mechanics (e.g. story bugs, investigation system issues),
- personal data processing,
- operation of the Site and newsletter,
can be sent to privacy@cyfroweniebo.pl. The Studio will respond within 30 days of receipt, to the email address provided in the complaint.
9. Consumers — special rights
A User who is a Consumer has the right to:
- withdraw from the Game purchase agreement under the Platform's refund policy and applicable consumer law — noting that digital content fully delivered with the Consumer's prior consent before the withdrawal period expires may be excluded from the right of withdrawal (Article 16(m) of the EU Consumer Rights Directive 2011/83/EU; Article 38(13) of the Polish Consumer Rights Act),
- use out-of-court dispute resolution — including the ODR platform of the European Commission,
- seek redress before the court competent for the Consumer's place of residence.
10. Personal data
Personal data processing is described in the Privacy Policy.
11. Changes to the Terms
The Studio may modify these Terms — in particular due to changes in Site or Game functionality, legal requirements, or changes in Platform conditions.
We announce material changes through the Site and (for newsletter subscribers) by email at least 14 days before the new version takes effect. Continuing to use the Site or Game after the new version takes effect means accepting it. If you do not accept the changes, you may stop using the Site and uninstall the Game.
12. Final provisions
- These Terms are governed by Polish law.
- In matters not covered by these Terms, the following apply in particular: GDPR, the Polish Personal Data Protection Act, the Copyright and Related Rights Act, the Act on Providing Services by Electronic Means, the Consumer Rights Act, and the Civil Code.
- Disputes arising out of these Terms are resolved by the court competent for the Studio's seat — except for disputes with Consumers, who are protected by mandatory consumer-protection rules.
- If any provision of these Terms is found invalid, the remaining provisions remain in force.